When does billing begin?
Paid monthly billing begins after the seven day trial or onboarding period for the selected plan. PayPal subscription authorization is completed during activation.
Is Managed SOC included?
Managed SOC is the CAD $899 monthly plan. It includes RMUR human review of serious supported alerts, issue ownership, coordinated response, live customer status and Brand Sentinel.
Are vulnerability assessments and penetration tests included?
Complete includes the planning and operating rhythm for testing. Each technical testing engagement is authorized, scoped and priced before work begins.
Can I change plans?
Yes. Coverage can change when the number of domains, locations, brands, systems or the level of RMUR responsibility changes.